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  • Cascadeur doesn't open

    I was unable to open Cascadeur, which worked normally before. After double-clicking the software, it did not have any effect and the interface did not appear. Even after I reinstalled the software, I do not know the reason.
    Attached Files

  • #2
    I am confident that we will find and eliminate the issue together.
    First: could you please send us the following files?

    - logs from C:\Users%user%\AppData\Local\Nekki Limited\Cascadeur\logs
    - DxDiag file. (Press Win+R keys, type dxdiag in the field and press OK, then save data by clicking Save All Information...)
    - files from the Dumps folder

    Thank you in advance!

    Comment


    • TSELIN
      TSELIN commented
      Editing a comment
      Thank you!
      I sent in the link has been sent prompt unsuccessful (https://nekki.helpshift.com/a/cascadeur/? L =en&contact=1), so I posted it on the forum again. I was surprised to receive your email today. I have sent the file to the email, thank you very much!

  • #3
    You can attach the files here in a posting.

    Comment


    • TSELIN
      TSELIN commented
      Editing a comment
      I can open 2020.1b, but I can't open 2020.3b and 2020.2b

  • #4

    Comment


    • #5
      Hi, thank you for the info!
      We will release a new version this week.
      Can you please check if the new version fixes the issue?

      Comment

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      Cascadeur is a standalone software for creating physically correct keyframe animations for characters, humanoid and otherwise. Make realistic animations from scratch or improve your mocap, while retaining full control over the results.
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