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  • what different about cascadeur and ZivaVFX

    what different about cascadeur and ZivaVFX ??a lot of people use ziva VFX。and what different about the Pro and Business version???ONLY customer service??Dedicated success manager is Project guidance??

    Can you invoice for Chinese companies
    I want business
    IF I buy Pro can upgrade to business??
    Last edited by yigehaobb; 26 April 2021, 07:25.

  • #2
    "What different about cascadeur and ZivaVFX?"

    Both solutions have in common that they are physics-based tools.
    Apart from that, they dont have really much in common.

    ZivaVfX is a software to simulate soft-tissue material in animated characters, including the behaviour of muscles, fat, and skin, but not a stand-alone animation tool.
    The results look great and realistic, and we are pleased that other companies are also intensively dealing with the subject of physics-based tools.

    Other than ZivaVFX Cascadeur is a standalone animation tool, primarily using the distribution of weight within a body and the gravitational and rotational forces acting on this body.
    What exactly the body is made of (muscles, fat, skin, etc.) does not matter to Cascadeur.

    For Cascadeur, the second focus is also on simplifying and accelerating the animation process through deep learning and AI tools.
    Even without having to deal intensively with the details of a body (th3e detailled muscle/fat/skin anatomy), you can generate physically absolutely realistic animations in Cascadeur in a fast and easy way.
    People who have never dealt with animation before in their life can download Cascadeur and animate a 100% realistic walk cycle of a human character just two hours later - without any precise knowledge of anatomy.

    Both software solutions have different use scenarios.
    Like a butter knife and a bread knife.
    Both are "knives".
    But each one is optimized for its particular purpose and has its own place in the animation workflow.

    "Can you invoice for Chinese companies"
    Yes, we already have Chinese companies using Cascadeur Pro.
    Please visit our store page to see what payment method Xsolla offers for your region.
    Of course you can get an official invoice for your payment afterwards.

    "If I buy Pro can upgrade to business"

    Yes, please just contact sales@cascadeur.com, and we will proceed the upgrade for you.

    "what different about the Pro and Business version"

    The users of the business version will get direct chat support from our tech team.
    At the customer's request, we even set up a shared chat channel in which our developers read along - and react quickly and directly to any questions or problems the customer has.
    For just $ 35 extra per month, this is a first class service, isn't it?
    Last edited by Tom Borovskis; 26 April 2021, 14:59.

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    • #3
      Please visit our store page to see what payment method Xsolla offers for your region???where is url?
      I submitted the order and didn't pay
      pay by Alipay and where invoice ?
      Click image for larger version

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      invoice for Chinese companies???
      Last edited by yigehaobb; 26 April 2021, 15:01.

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      • #4
        We will give you support with the purchase, but first we need to understand in which step of the process the issue appears.

        Unfortunately, it is not clear from your message what exactly went wrong. Did you get an error message? Has the money been withdrawn but you can't download Cascadeur Pro?
        Was there an error message during the payment process?
        Or did the purchase work, and you are just asking for a PDF invoice?

        The best thing to do is to send us the following information to our sales team at sales@cascadeur.com:
        - The email address you used when you registered
        - If there was an error message somewhere in the payment process, a screenshot would be helpful.

        After that will contact you and solve the issue together with you.

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        • #5
          Of course you can get an official invoice for your payment afterwards.
          Click image for larger version

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          Can invoice Chinese companies used in china?

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          • #6
            Okay!
            Now i see, what you mean!
            Yes, we will send you an invoice, no matter which country you are coming from.

            For EU companies it is required to print the VAT-ID of the BUYER on every invoice.
            But if you are outside EU, you will still get an invoice - but without VAT-ID (as you dont have a EU VAT ID in China).

            So, if you need an invoice for your purchase immediately, you can send us a short notice via email to sales@cascadeur.com, and we will manually issue and send you a PDF invoice within 1-2 work days,
            (Please dont forget to mention the email adress that you have been using for the registration your message)

            Does this answer your question?

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            About us
            Cascadeur is a standalone software for creating physically correct keyframe animations for characters, humanoid and otherwise. Make realistic animations from scratch or improve your mocap, while retaining full control over the results.
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